Duke Energy to reduce customer bills beginning January 2024

A typical residential customer using 1,000 kWh will see a decrease in their January 2024 bill of $11.29, or about 6%, when compared to December 2023.

By Annabelle Sikes
| 10:58 a.m. December 13, 2023

West Orange Times & Observer
News

Duke Energy has announced the company will be lowering customer bills beginning January 2024.

According to Duke, a typical residential customer using 1,000 kWh will see a decrease in their January 2024 bill of $11.29, or about 6%, when compared to December 2023.

Commercial and industrial customers will see a bill decrease between 5.6% and 7.2%, but the specific bill impact will vary depending on several factors.

The Florida Public Service Commission, on Tuesday, Dec. 5, approved unanimously Duke's request to lower the rates at its meeting.

The bill reduction includes storm recovery costs combined with lower fuel and capacity costs for 2024.

Melissa Seixas, Duke Energy Florida state president, said the company was able to provide the bill relief by combining Hurricane Idalia costs with the remaining balance of prior storms and previously filed bill reductions, like lower fuel costs.

“We will continue to take steps to provide the best possible price for our customers, while delivering the reliable, cleaner energy customers deserve,” she said in a press release.

In September, the Orange Observer reported on the dozens of West Orange and Southwest Orange County residents outlining substantial increases in their bills from Duke.

The company encourages customers to take advantage of the numerous flexible billing and energy savings programs offered, including free home assessments, budget billing and usage alerts to help customers save energy and money.

To learn more about the programs, click here, or call the Customer Care number listed on your energy bill.

author

Annabelle Sikes

News Editor Annabelle Sikes was born in Boca Raton and moved to Orlando in 2018 to attend the University of Central Florida. She graduated from UCF in May 2021 with a bachelor’s degree in journalism and a minor in sociology. Her past journalism experiences include serving as a web producer at the Orlando Sentinel, a reporter at The Community Paper, managing editor for NSM Today, digital manager at Centric Magazine and as an intern for the Orlando Weekly.